Our Managed Services for Linux provide proactive support and security, ensuring your systems stay healthy and secure. With rapid incident triage, real-time monitoring, and automated alerts, we keep your infrastructure running smoothly. Our offerings include endpoint security, malware detection, compliance reporting, and support options to fit your unique needs—all backed by industry-leading SLAs and a focus on timely response and continuous service optimization.
From: $60.00 / month
KEY FEATURES
Technical Support
✅ **Tech Support**: Access to technical support via email and ticketing system during standard business hours (9:00 AM – 5:00 PM EST, Monday to Friday).
✅ **Free Support**: One hour of support included per endpoint per month.
Service Level Agreement (SLA)
✅ **Initial Triage Time**: All incidents triaged and assessed within 1 hour.
✅ **Incident Response**: A tech is dispatched within 1 hour of triage to minimize downtime.
Monthly Reporting
✅ **System Health Reports**: Monthly summary of system health, patch compliance, and security alerts.
✅ **Compliance Reporting**: Basic compliance reporting for HIPAA, CIS, and NIST standards.
Endpoint Security Services
✅ **Malware Detection & Prevention**: Proactive malware threat detection and mitigation.
✅ **Wazuh SIEM Monitoring**: Continuous monitoring through Wazuh for threat detection.
✅ **Anti-Virus Protection**: Managed anti-virus solutions upon request.
✅ **System Updates**: Routine security patches and minor updates. Major updates available upon request.
Device Management Services
✅ **Patch Management**: Automated patching for Windows systems.
✅ **Remote Management**: Secure remote management for troubleshooting and maintenance.
✅ **Software Deployment**: Deployment and configuration of standard software.
✅ **User Management**: Onboarding and offboarding of user accounts.
Threat Intelligence & Incident Response
✅ **Log Monitoring & Analysis**: Real-time monitoring with Wazuh for advanced threat detection.
✅ **Vulnerability Detection**: Routine assessments to identify security risks.
✅ **Incident Response**: Rapid response to identified threats.
Automated Alerts & Notifications
✅ **Security Alerts**: Automated alerts for detected threats.
✅ **Resource Alerts**: Alerts for low storage, high CPU, and high memory usage.
Send an email to our support email address.
Yes! Our tools provide 24/7 monitoring of your systems, ensuring continuous oversight and real-time detection of potential issues. We also have 24/7 support processes in place, with a streamlined ticketing system to ensure quick responses to routine requests. For critical incidents, we follow a well-defined escalation protocol to engage high-level technicians and specialists as needed, ensuring emergencies are addressed promptly and effectively.
There are two ways to get started!
1. You can signup and get started by visiting our “Services” page.
Or
2. You can use the form on our “Contact Page” to connected with a representative.
The onboarding process involves the following steps:
There are no formal contracts and you can cancel services; however there are no refunds. So no matter if you have monthly or annual billing, you can request a cancelation of services with no refund at any time.
Since we’re a new company we have rather loose SLA’s which reflect within our pricing. However, we have great response times and positive track records. Referrals available upon request.
